Privacy Policy
Last updated: September 28, 2025
1. Introduction
Digital Human Studio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered digital human video generation platform and related services.
By using Digital Human Studio's services, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, password, and profile details
- Profile Information: Optional profile details and preferences
- Payment Information: Credit card details and billing addresses (processed by secure third-party payment providers)
- Content Data: Text inputs for video generation, custom avatar training materials
- Communication Data: Messages you send to us for support or inquiries
2.2 Information Automatically Collected
- Usage Data: Video generation requests, feature usage, credit consumption patterns
- Technical Information: IP addresses, device information, browser type, operating system
- Log Data: Server logs, error reports, and system activity
- Cookies: Session cookies and preference cookies (see Cookie Policy below)
2.3 Generated Content
We may temporarily process your text inputs and generated videos to provide our service, but we do not permanently store your generated content beyond what is necessary for service operation and your account history.
3. How We Use Your Information
We use the collected information for the following purposes:
- Service Provision: To provide, maintain, and improve our digital human video generation services
- Account Management: To create and manage your account, authenticate users
- Billing and Payment: To process payments, manage credits, and generate invoices
- Analytics: To analyze usage patterns and optimize our services
- Communication: To respond to inquiries and provide customer support
- Security: To detect fraud, prevent abuse, and ensure system security
- Legal Compliance: To comply with legal obligations and enforce our terms
- Service Improvement: To develop new features and improve existing functionality
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:
4.1 Third-Party Service Providers
- AI Providers: Digital avatar and voice synthesis services for video generation
- Payment Processors: Payment information is processed by secure third-party payment services
- Cloud Storage: Tencent COS and AWS S3 for temporary file storage
- Analytics Services: Anonymous usage data may be shared with analytics providers
- Infrastructure Providers: We use cloud services for hosting and data processing
4.2 Legal Requirements
We may disclose your information when required by law, court order, or to:
- Comply with legal processes or government requests
- Enforce our Terms of Service
- Protect our rights, property, or safety
- Prevent fraud or security threats
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.
5. Data Security
We implement appropriate technical and organizational measures to protect your information:
- Encryption: Data is encrypted in transit and at rest
- Access Controls: Limited access to personal information on a need-to-know basis
- Security Monitoring: Continuous monitoring for security threats and vulnerabilities
- Regular Audits: Periodic security assessments and updates
- Employee Training: Staff training on privacy and security best practices
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations:
- Account Information: Retained while your account is active and for a reasonable period after closure
- Usage Data: Typically retained for 2 years for analytics and billing purposes
- Generated Content: User-generated videos retained for 30 days unless deleted by user
- Legal Data: Retained as required by applicable laws and regulations
7. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: Request access to your personal information we hold
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Request a copy of your data in a machine-readable format
- Objection: Object to processing of your information for certain purposes
- Restriction: Request restriction of processing in certain circumstances
To exercise these rights, please contact us at the email address provided below.
8. Cookies and Tracking
We use cookies and similar technologies to enhance your experience:
- Essential Cookies: Required for basic site functionality and authentication
- Performance Cookies: Help us analyze usage patterns and improve our services
- Preference Cookies: Remember your settings and preferences
You can control cookies through your browser settings, but disabling certain cookies may affect site functionality.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:
- Adequacy decisions by relevant authorities
- Standard contractual clauses
- Other legally approved transfer mechanisms
10. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we discover that we have collected information from a child under 18, we will take steps to delete such information promptly.
11. California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected and how it's used
- Right to delete personal information
- Right to opt-out of the sale of personal information (we do not sell personal information)
- Right to non-discrimination for exercising CCPA rights
12. European Privacy Rights (GDPR)
If you are in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), as outlined in Section 7 above. Our legal basis for processing includes:
- Contract: Processing necessary to perform our services
- Legitimate Interest: For analytics, security, and service improvement
- Consent: Where you have provided explicit consent
- Legal Obligation: To comply with legal requirements
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Providing notice through our service interface
Your continued use of our services after the effective date of changes constitutes acceptance of the updated Privacy Policy.
14. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: fuyunzhishang123@gmail.com
Subject Line: Privacy Policy Inquiry
We will respond to your inquiry within 30 days of receipt.
Digital Human Studio
fuyunzhishang123@gmail.com